Frequently asked questions

Kayseri Care Travel acts as an intermediary between the client and doctors/clinics in Turkey. We help with intake, file collection, planning, translation, hotel, transfers and communication. We are not a doctor or hospital.

No. Medical advice, diagnosis and treatment plans are provided only by the treating doctor or clinic.

This differs per treatment. Usually: clear photos, medication list, existing conditions, previous operations, allergies, scans, blood results and reports.

Yes. Every treatment page has a detailed intake form with upload fields for photos and medical documents.

An indication can be given in advance. The final price follows after assessment by the doctor/clinic and possible additional examination.

Your data is used only to assess your request and, with your consent, to share it with suitable doctors/clinics.

This depends on your insurance, policy and medical indication. You remain responsible for approval/claims with your insurer.

Dutch, English and Arabic for practical guidance.

We check whether the request is complete, ask for missing information and forward the file to a suitable specialist.